The safety of every Prked user is very important to us. We do our best to educate our users in order to foster a responsible and cooperative community and help keep all Hosts, Guests and their personal property safe from harm. Because Prked is a marketplace that connects individuals, we cannot guarantee the safety or security of your vehicle while parked on a Host’s property. When you reserve a parking space using the Prked interface, you are entering into an agreement with your Host. By agreeing to Prked's Terms and Conditions when you create your account, you acknowledge and agree to these terms.
In the unlikely event that something does happen to your vehicle while parked on a Prked Host’s property, please reach out to Customer Care within 24 hours of the end of your reservation to alert us of the issue. After that, we ask that you attempt to resolve the matter with the Host. If you are unable to contact the Host or come to a resolution, we will assess the situation and offer recourse where possible.